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Privacy Policy

Logistic And Freight Customers

This privacy policy explains how PHP Family collects and handles your personal data in connection with the provision of logistic and freight services, including providing a website and freight management and tracking systems.

1. DATA CONTROLLER

The legal entity responsible for the processing of your personal data is:

PHP Family
DagNo: 63 & 368 ,Chor Jamalpur, Baira bazar, Singair, Manikgonj
sohelnirvana@gmail.com

You can contact us if you have any questions about the processing of your personal data, or if you wish to exercise your rights as described further below.

2. CATEGORIES OF PERSONAL DATA

PHP Family may process the following personal data in connection with the provision of logistic and freight services, including providing a website and online ordering systems:

  • Name

  • Contact details (email, phone number and address)

  • Workplace information

  • Billing details and payments

  • Information about shipments

  • IP address through our website(s)

  • Statistical and marketing data through our website(s)

3. FROM WHERE WE COLLECT PERSONAL DATA

We collect and process personal data that you have provided about yourself or as the receiver or sender of a shipment, or that we have obtained by through your visit to our website(s)

4. PURPOSE AND LEGAL BASIS

In the following we have described the purposes and legal bases for our processing of your personal data:

Purpose for processing your personal data Categories of personal data involved Our legal basis for processing your personal data
Provision of logistic and freight services Name

Contact details (email, phone number and address)

Billing details and payments

Information about origins, destinations, warehouses
Article 6(1)(b) of the GDPR

Performance of a contract, or to take necessary steps prior to entering into a contract with the customer

Article 6(1)(f) of the GDPR

Our legitimate interests and the customer in receiving, handling, and delivering a package to the correct recipient
Provision of our website IP address

Information about your use of our website(s)

Information about from which website you have accessed our website(s)
Article 6(1)(a) of the GDPR

Your consent for use of statistical, analytical and marketing cookies

Article 6(1)(f) of the GDPR

Our legitimate interests in understanding attitudes, knowledge and experiences of our customers and to improve our website
Direct marketing Name

Email address
Article 6(1)(a) of the GDPR

Your consent for direct marketing

5. SHARING OF YOUR PERSONAL DATA

We may share your personal data with the following recipients:

  • Our affiliates

  • Service Providers, including delivery services in other countries

  • Professional advisers, including lawyers and auditors

  • Regulators and other authorities, namely relevant tax authorities

6. TRANSFERS TO COUNTRIES OUTSIDE THE EU/EEA AND SWITZERLAND

PHP Family is a Global logistics and freight service provider, and your personal data may be transferred to and shared with recipients in countries outside the EU.

To the extent your personal data is transferred shared with recipients in countries outside the EU, we will do so on the basis of performance of a contract between with you or in your interest.

In some cases, the transfer may be carried out on the basis of an adequacy decision by the EU Commission, or the EU Commission’s Standard Contractual Clauses

You can contact us for more information on the relevant safeguards or legal basis.

7. HOW LONG WILL WE STORE YOUR PERSONAL DATA

We will not store personal data for longer than necessary, and we strive to delete personal data as soon as possible after completion of a delivery. The exact retention period depends on which countries a package is shipped from and to.

If there is a dispute about a delivery, for example concerning a missing delivery or damages to goods in connection with delivery, we may retain personal data until the dispute has been effectively resolved.

If you have consented to direct marketing, we will retain your personal data until you withdraw your consent or unsubscribe to direct marketing.

8. YOUR RIGHTS

You have the following rights in connection with our processing of your personal data. Please note that some of the rights may be subject to exceptions and limitations.

  • Request access to and to receive a copy of your personal data.

  • Right to have your personal data rectified.

  • Right to have your personal data deleted.

  • Right to have the processing of your personal data limited.

  • Right to data portability.

  • Right to object to the processing of your personal data.

  • Right to not be subject to automated decision making, including profiling.

  • Right to withdraw your consent.

  • Right to complain to the relevant supervisory authorities.

How to exercise your rights

If you want to exercise any of the rights described above, please contact us as provided for in Section 1.

Complaints

If you would like to make a complaint regarding this Privacy Policy or our practices in relation to your personal data, please contact us as provided for in Section 1. We will reply to your complaint as soon as we can.

If you feel that your complaint has not been adequately resolved, please note that the GDPR gives you the right to contact your local data protection supervisory authority, as listed here.

9. AUTOMATED DECISION-MAKING

Your personal data will not be used for automated decision-making, including profiling.

10. CHANGES TO THIS PRIVACY POLICY

Changes to this privacy policy will be posted on our website. We encourage you to visit our website regularly to keep yourselves updated on any such changes.